Remote casino operating licence
Free-to-play casino games with prizes are regulated by the Gambling Commission (licence required). Casino gaming (including slots and casino table games such as roulette & blackjack) The Gambling Commission has a range of powers, including the ability under the Gambling Act 2005 to investigate and bring prosecutions against those that provide unlicensed gambling facilities to consumers in Britain. The regulator also makes use of the system of personal management licences to act against individuals and there have been licence suspensions in cases where the regulator considered the operator to be substantially non-compliant. Anyone who is involved to any material extent in the provision of gambling, or gambling software, may be committing an offence in the UK if they are not correctly licensed or if they cannot take advantage of one of the limited range of exemptions in the legislation. The legal approach is to completely criminalise gambling but then to make exceptions for persons who comply with the licensing regime, pay the applicable tax, observe the applicable regulation and so on.
Introduction of an age limit on ‘cash-out’ slot-style Category D machines
Some respondents also stated that there should be a difference depending on the category of machine, with higher limits for B1 machines. The majority of responses were in favour of mandatory limits being a required feature on machines accepting direct debit card payments. Vii) Category D machines (Optional response) While this situation appears extremely unlikely, we do not see any reason for it not applying to this type of machine as they still carry risks, even if smaller than other forms of gambling on different machines. As set out above, while chip and PIN could be used as a verification method, we would expect manufacturers and operators to adapt or make new machines that accept payments made by mobile devices which have some sort of biometric verification and meet the SCA standards.
It is important to differentiate between unlicensed offshore casinos and international casino sites which have multiple licences. No, only those online casinos and betting sites that hold the UKGC licence can promote their business in the UK. Non-remote operating licences authorise land-based gambling activities and must be accompanied by a premises licence issued by the relevant local authority.
This “deposit limit” is currently set at £20 for Category B and C machines, and £2 for Category D machines. There is currently no limit on the amount that can be inserted into a gaming machine, which for simplicity will be known as the “transaction value”. This would be in contrast to the review and potential implementation of improved verification protocols within online gambling.
Senior commission staff review the complete assessment. Pay initial application fee (£2,590 for most remote licenses). For more context on jurisdictional costs, see our licensing cost breakdown. Smart operators spend 3-6 months preparing before submission. Most operators need multiple licenses. Market access to 40+ million adults with legal gambling spend exceeding £14.2 billion annually.
These conditions are ones which apply to a licence unless the licensing authority decides to exclude them (in which case the authority can impose alternative conditions relating to the same matter). Where the licensing authority rejects an application for a licence, the applicant may appeal. Where the licence is refused, the licensing authority must give reasons for their decision. 436.Where the licensing authority determines to grant the licence, they must give reasons for the attachment or exclusion of any conditions. 435.Following the grant or rejection of a premises licence, the authority must notify the applicant, the Commission, any person who made representations, the police, and HM Customs and Excise of their decision as soon as reasonably practicable. The procedures vary, depending on whether representations have been made, and what the licensing authority proposes to do with regard to licence conditions.
The stated aims of the Commission are to keep crime out of gambling, Ensure it is conducted in a fair and open manner and to protect the vulnerable. On receiving the application, we may make a representation to the local licensing authority about it. Details on the information that we require from licensing authorities.
Substantial fines have been imposed, individuals have been sanctioned pursuant to their “personal management licences” and licences have been suspended. All gambling hosted by electronic means and available to persons in Great Britain must be licensed by the Gambling Commission. There is no restriction on the use of digital and virtual currencies as a payment method for gambling, though operators wishing to accept virtual currencies will need to demonstrate how any additional risks of them doing so are mitigated. Since 28 February 2025, remote operators have been required to undertake financial vulnerability checks once a customer’s net spend exceeds £150 in a rolling 30-day period.
Remote linked licences gaming machine technical Non-remote gaming machine technical – supplier licence Non-remote gaming machine technical – software operating licence
The UKGC’s online fee calculator helps estimate costs, making it easier to plan how to open a casino in the UK. For example, a small non-remote casino with a GGY under £550,000 pays around £5,341 annually. An operating license is mandatory for offering casino games like poker, blackjack, or slots, while a premises license is required for physical locations, granted by local authorities. Whether you’re launching a high-street venue or a digital platform, understanding casino licensing requirements UK is the first step. To operate legally, every UK casino must secure UKGC licensing, a rigorous process designed to uphold industry standards. Opening a casino in the UK is a venture steeped in opportunity but bound by stringent regulations.
In addition, the gaming machine to gaming table ratio for Small 2005 Act casino premises is amended by The Casinos (Gaming Machines and Mandatory Conditions) Regulations 2025 (opens in new tab). Paragraph 7.9 – The Gambling Act 2005 (Commencement No. 6 and Transitional Provisions) (Amendment) Order 2025 (opens in new tab) amends the gaming machine entitlements for converted casino premises. The following paragraphs of the GLA have been affected by legislative changes that came into effect on 22 July 2025 concerning the entitlements for casino premises licences. The licensing authority’s gambling statement may also identify interested parties from whom the licensing authority will accept representations in respect of an application related to a premises licence. When granting applications to vary a premises licence, the licensing authority is reminded to ensure that all the appropriate licences and notices are issued with any updated information in respect of changes made by the Regulations, for example in relation to mandatory and default conditions.
We look to deal with all aspects of gambling licensing both land-based and remote, acting for a number of the major international operators. To successfully operate in the betting and gaming industry you need to make sure that you have the correct licences in place. Next Steps When all the statutory instruments have been laid in the UK Parliament, the Commission will publish information on the overall intent of the statutory instruments, what the changes mean for operators of casino premises that intend to make use of the amended Regulations and how this process should be administered by licensing authorities when applications are received. One effect of the amendments made by the 2025 regulations is to make it clear that only gaming tables controlled or operated by casino staff can qualify as a gaming table for the purposes of calculating gaming machine allowances.
Six guarantees you get at a licensed casino that you simply don’t at an unlicensed one. Use these focused guides when you want a specific payment, withdrawal, or safer gambling check before choosing a casino. Our editorial team checks every site listed here, but we always recommend you independently verify — always check if a UK casino is UKGC licensed before you play. Understanding how to check if a UK casino is UKGC licensed protects your money, your rights, and your access to GamStop self-exclusion.
Casinos originally licensed under the 1968 Act are limited to a maximum of 20 gaming machines of Category B, C and D if at least one machine is Category B, or an unlimited number of Category C and D machines. The sectors which pay these fees are casinos, bingo halls and bingo-licensed arcades, adult gaming centres, family entertainment centres and betting shops. Unlike most commercial gambling, Category D gaming machines, which include coin pushers and crane grabs, are not restricted by age.
- However, the UKGC licence also provides access to one of the world’s largest regulated gambling markets and carries a level of credibility that few other jurisdictions can match.
- Should session time be visible at all times to the customer on machines accepting direct cashless payments?
- Guidance and information for complying with licence conditions and regulations for running a gambling business.
- (Mandatory response)10% / 20% / 30% / A different amount / I do not think fees should be increased / I don’t know
- Information about the type of licences and permits we issue.
- The introduction of direct forms of cashless payments on gaming machines, subject to suitable safeguards, therefore represents an opportunity to future-proof the land-based gambling industry.
Casino premises
The proposals outlined in this consultation to reform the 80/20 rule will again permit AGC and bingo premises to retain these legacy rights where the relevant premises licence was granted before 13 July 2011. Further information about premises licence fees are outlined in Chapter 5. The Gambling Commission will also need to be notified of an operator’s projected annual licence fee category based on GGY for the forthcoming licence period, so that the correct fees can be paid. Therefore, we are consulting on how best to allow casinos to move onto the new regime.
” and “can the premises only be accessed from any other gambling premises? Further detail on the different gambling and table gaming space requirements are outlined later in this chapter. Land-based casinos, which provide employment and contribute to the night-time leisure and tourism economy, were like other sectors of that economy severely impacted by the COVID-19 pandemic. Casino licences originate from two legislative regimes – the Gaming Act 1968 and the Gambling Act 2005. They collect fees for applications and annual renewals to cover the costs of gambling licensing and enforcement (and the fees can only be used for such costs). We do not propose that these machines should be casinos not on gamstop required to be moved to an age-restricted area.
If an online casino doesn’t hold a valid license from the Gambling Commission in the UK, it is not legally allowed to operate in the UK. The regulations surrounding gambling in the UK are some of the most advanced and player-friendly in the world. Information for existing or prospective gambling businesses including what types of licence you may need, how much they cost and the licence conditions and codes of practice that apply to your licence. On that basis, these types of product can be sited in the table gaming area as delineated on a layout plan, although they will not count as gaming tables for the purpose of the machine to table ratio. However, licensing authorities may receive applications including a layout plan showing these automated tables and terminals sited in the table gaming area. The Gambling Act 2005 (Gaming Tables in Casinos) (Definitions) (Amendment) Regulations 2025 states that wholly automated gaming tables and electronic terminals used in connection with real games of chance, will not count as ‘gaming tables’ for the purpose of the machine to table ratio.
If you are leaving the British gambling market, the Gambling Commission has expectations of licensees in these situations. If you no longer need your licence, you can surrender it, partially or in full. When you are issued a licence, we will display the details of your licence on the register. We provide details of all businesses and individuals we licence on our Public Register service.
Obtaining a UK licence requires extensive background checks, financial audits, technical testing, and ongoing compliance monitoring. The UKGC is widely considered one of the world’s most rigorous gambling regulators. The UK Gambling Commission (UKGC) is the government body that regulates commercial gambling in Great Britain. The statutory levy, financial vulnerability checks, online stake limits, and enhanced AML requirements introduced between 2024 and 2025 represent the most substantial expansion of operator obligations since the 2014 advertising reforms.
Sportsbooks are also a common expectation for international visitors, and permitting betting in 1968 Act casinos would bring Britain’s casino product offering in line with other jurisdictions. Betting is permitted in 2005 Act casinos, which represent seven of the 122 casino premises open across Britain’s casino estate. The Betting and Gaming Council (BGC) have provided detailed information on each casino, including floor space and the number of existing machines. As the Gambling Commission’s advice underlines, as a minimum, operators must be able to implement age verification and customer interaction, and maintain self-exclusion effectively regardless of the number of machines they are permitted to offer. Finally player protections are in place in casinos to mitigate increased risks of gambling harms.
More widely, operators are expected to implement processes designed to identify when customers are exhibiting signs of potential harm and to interact and intervene in a way that is proportionate to the risk identified. The bulk of the social responsibility obligations imposed upon British gambling licensees are set out in the second part of the LCCP, as referred to above. At present, there is an acute regulatory focus in the UK on the advertising and promotion of gambling, and the industry is under considerable pressure in relation to the amount and the content of gambling advertising, particularly where there is a perceived attractiveness to children or young persons or where there is the potential for customers to be misled. For example, so-called “Novelty Bets” are permitted on non-sporting events and, as mentioned above, betting on lotteries (apart from the British National Lottery) is also permitted.
It also ensures that operators meet certain standards for fairness, integrity, and transparency, issuing licenses to operators who meet these requirements. The Gambling Commission of Great Britain is the primary regulator of the UK gambling industry. To help you navigate the UK’s constantly changing regulatory environment, we’ve prepared a complete guide to UK gambling rules.
To achieve this, we are consulting on options for amending the 80/20 rule to a new requirement that 50 percent of machines must be Category C or D. Arcades and bingo premises are subject to an 80/20 rule which governs the balance of Category B (maximum £2 stake) and Category C or D machines in these venues (up to a maximum £1 stake). With technological developments, land-based casinos have been able to introduce a greater range of customer protections and the experiences of applying these across each type of licence have provided insight on the likely impact of any proposed changes. Since the Gambling Act 2005, land-based casinos have operated under two licensing regimes with different requirements in terms of the type and volume of product they are able to offer, as well as venue size. KYC helps gambling operators prevent fraud, comply with AML regulations, and avoid hefty fines. Additionally, licensing is required even if a company’s online gambling operation is located in another country—so long as they provide services to gamblers in the UK.
The increased flexibility will provide operators with more scope to make commercial decisions relating to energy consumption and customer demand. Under the scenario outlined in Option 1, it is expected that there will be a significant increase in commercial flexibility for operators across both bingo halls and AGCs. Similarly to bingo halls, this would likely result in both energy savings and increased GGY for operators. The removal of energy intensive legacy Category C cabinets will likely reduce the overall energy consumption of these operators. If it appears evident that the ‘available for use’ guidance is not working as intended following changes to the current regulatory framework, we will consider bringing forward secondary legislation to more directly deliver the intended machine mix. To ensure a proportionate and evidence-based balance is satisfied, we are seeking views from a range of interested stakeholders to inform the strengths and risks of each option.
However, it should be noted that respondents were most likely to have spent their own money on types of gambling activity that are legal or do not feature age restricted products, such as penny pusher or claw grab arcade games. Bacta’s members make up approximately 70-80% of the market for family entertainment centres and adult gaming centres. In addition, we would like to receive any evidence or information on best practice in these venues that could then be disseminated among operators. Further details on machine types and permitted locations can be found at Figure 11. Net position would be defined as the total of all deposits and winnings minus the sum of all losses since the start of the session, and both these proposals would align to the changes made to online game design by the Gambling Commission in 2021.
Non-remote gaming machine technical – full licence Non-remote linked licences gambling software The UKGC issues licenses for both physical (non-remote) and online (remote) casinos, each tailored to specific operations. This includes online gambling and high street casinos, as well as game developers and casino software makers. With fair gaming guaranteed, it’s obvious why players favour them over non-licensed casinos.